Mutual Trust Bank Launches MBot Provided By Misfit

During this pandemic, the online traffic in the banking industry has increased by 40%. For Mutual Trust Bank Limited one of the top-tier banks in Bangladesh, the scenario was quite similar. Misfit Technologies Ltd. Powered by Alice Labs in its continuous pursuit to redefine customer support, is proud to introduce MBot: a state of the art Virtual Assistant. Using MBot, customers can easily get information about MTBs services, see nearby ATMs and branches and even apply for credit cards and loans. Equipped with superior AI capabilities, MBot is able to understand customer sentiments and queries and navigate accordingly.

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